Are
you affiliated with Disney?
No,
Mickey's Treasures is not affliated with Disney, Disney World, or any
of Disney's affiliates. We simply have a passion for Disney products!
How soon
will my order
be shipped?
Please
allow 1-2 business days for processing and
shipment of your order. If for any reason, an item is not available, we
will contact
you prior to shipping the remainder of your order to allow you to make
changes or cancellations if necessary.
You will also receive an email update once your order has been shipped.
How
long will it take to receive my order?
Delivery
times vary depending on your location and the shipping method chosen
during checkout, but please use the following average delivery times
to get an idea of the transit time for your order (does not include the
processing time prior to shipment).
Delivery times can vary greatly during major holidays or natural
disasters.
USPS Express Mail (US addresses): 1-2
business days
USPS Priority Mail (US addresses): 2-4
business days
USPS Parcel Post (US addresses): 7-10
business days
FedEx Ground (US addresses): 3-5
business days
USPS Priority Mail International: 5-10
business days
USPS Express Mail International: 2-4
business days
What is your
return policy?
If you need to return or exchange an
item for any reason, please email us
for a Return Authorization.
Returns cannot be processed without prior authorization.
Returns must be in original condition with all tags attached &
product packaging intact.
Please allow up to 48hrs from receipt of return for processing.
Shipping charges are non-refundable.
What forms of
payment do you accept?
We accept Visa, MasterCard, Discover
and PayPal through our secure server.
Our site is certified by Security Metrics as PCI compliant &
Credit Card safe!
What is your
privacy policy?
The privacy of our customers is very
important to us.
We only use our customers' information for the purpose of processing
orders. We will only send you promotional emails if you opted to sign
up for them.
We will never, ever sell, rent, or otherwise distribute customer
information.
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